VMK Contact Us
Accessibility
The contact us is an essential part of the virtual magic community. Here, you can report problems, get feedback, and even write a letter to our beloved friend, the Yeti. To access the contact us page, you must go to www.vmk.com. This is the homepage and main access to all virtual magic kingdom related information and events. Use your mouse cursor or pull down the arrow on the right side of your screen, and go to the very bottom of your screen. You will see five different selections to choose from. Go to the far right, and in between Site Map and VMK Values, pick Contact Us. A new screen will appear, and here is where we will begin.
Just to make sure who the virtual magic kingdom staff are dealing with, with your cursor click parent/guardian or player, depending on which one you are. Then click next.
The next box you see is located on a new screen, and is the log-in information. This information is needed so the virtual magic kingdom staff can make sure it is you behind that screen logging onto the contact us. It’s a very simple process. Type in your username, which you use to log-in to the virtual magic kingdom. If you use your e-mail address as your log-in information, then use that. Then, place in the birth date you supplied when you first joined the virtual magic kingdom. Preferably, it should be your real birthday. Once all of this information is entered, click next. You are now onto the main virtual magic kingdom contact us screen which is your major tool the magic kingdom.
Options
With your cursor, click the drop down menu, and see all of the selections you can choose from. They all pertain to facts about the virtual magic kingdom, or things going on in the newsletter. Each selection is as the following:
- I Can’t Enter The Kingdom
- I Think I’m Banned
- My Coupon/Quest Didn’t Print
- I’m Having Problems With my Secret Code
- I Want to Suggest a Word for the VMK Dictionary.
- I Want to Send in Something for the Newsletter
- I Want to Give Feedback on a Community Leader
- I Want to Become a Community Leader
- A Player is making me feel uncomfortable
- I Want to Give Feedback on Something in VMK
- Push’s Trash Trivia
- Dear Yeti…
- None of the Above
Each of these sections of the contact us pertain to something involved with the kingdom, the players, and the newsletter. Below, I will be explaining each section and its involvement with the kingdom and yourself.
I Can’t Enter the Kingdom
At any given moment in your time in VMK, something may happen. You may be trying to log onto VMK, and you keep getting sent back to the log-in page after you type in your password and username. There are many different possibilities to this, such as the possibility that someone has possibly hacked into your VMK system, and is using your character, or maybe you forgot your VMK password. Here is where this option comes into play. Send in the things that occur when you try to enter the kingdom. Do you immediately get sent back to the log-in page? Do you enter the kingdom and immediately get logged out? Here is where VMK can help you.
I Think I’m Banned
Are you trying to log into VMK and you just simply cannot even get past the log-in screen? This section is somewhat involved with the I Can’t Enter The Kingdom section involved in the contact us. Send in what happens when you try to log-in, and the virtual magic kingdom will message you back with information if you have been banned or not. It’s as simple as that.
My Coupon/Quest Didn’t Print
This section is if you have earned a coupon in VMK. You can earn this in many possible ways, such as getting a high score on jungle cruise, or earning a special prize. Sometimes though, you may receive the message, but it won’t print out. Here is all you need to provide to VMK to help you get that coupon:
- Date you won the coupon.
- What you won the coupon for.
- Description of the problem.
A very simple process. Send in these details, and await a message from the virtual magic kingdom.
I’m Having Problems With my Secret Code
In VMK, in the parks, or during an in-park quest, you can earn these things called secret codes. These will earn you special prizes to the virtual magic kingdom. They can range from credits to furniture, to even clothing, but many times, you’ll get the codes, type them in perfectly with all the excitement in the world, and it will not work. Here is where VMK comes into play. By using this option, you can send in the code itself to VMK, and they will try and see what might be the problem. After sending, simply wait for a message from the virtual magic kingdom.
I Want to Suggest a Word for the VMK Dictionary
The VMK dictionary is a massive and wide-spread dictionary which keeps the virtual magic kingdom safe and easier to manage, but sometimes, VMK doesn’t always have all the words. Here is where everyone can participate and you can make VMK a better place. Simply follow the following criteria:
- Your suggested words, separated by a comma (e.g. Mickey, hello, rotfl)
- An explanation of why you need these words in VMK.
When you send in a word(s), make sure you know this. You will not receive any reply from the virtual magic kingdom pertaining the matter or fact of your words. One day it may be in the dictionary, so be prepared.
I Want to Send in Something for the Newsletter
The newsletter is the most popular thing you’ll see on the homepage. It’s the gateway for players to see what is really going down in the virtual kingdom they play in everyday, but VMK is full of talent. Do you have something you want to send into the kingdom? A song, a poem, anything? Here is where you can show your talent and send this in! VMK might even publish into their newsletter, and that is an accomplishment on your behalf.
I Want to give Feedback on a Community Leader
The virtual kingdom is filled with players called “community leaders” who are what we call official VMK helpers. They are chosen after sending in their applications, and later answering difficult questions that really make them have to think. They can be noticed and found by the CL_ in front of their title and have a special Sorcerer Mickey hat badge. Has a community leader being doing above and beyond, or maybe slacking off and not doing what they were chosen to do? Here is where to report the news! Write your compliments or complaints in this section. Simply put in the top box the community leader’s title (ex. CL_AwesomeTom). In the bottom box, put your e-mail address, so the virtual community can get back to you. Then, in the bottom box, write your compliments or complaints. VMK is full of community leaders, and VMK cannot monitor them all the time, so make sure you use this feature as much as possible. It helps VMK, the VMK staff, community, and you!
I Want to Become a Community Leader
This is probably one of the most used sections in the contact us. Have you ever wanted to be a community leader? Do you have the right stuff and know exactly what it takes? Then I suggest you take advantage, take charge, and use this feature. Here, you can send in your application to why you would make a great community leader. Make sure you supply your e-mail address to VMK. If you don’t remember this extremely important criteria to the entire process, VMK cannot send you your community leader questions, which is the next step in the process. Keep in mind that community leader spots only come every once and a while, and you will receive an automated message more then half the time you use this feature, explaining to you that the virtual magic kingdom thanks you for your time and effort, but they are not accepting anymore community leaders. Do not feel and sadness, just continue using the feature. One day, it will be the day you finally get your application sent in. It just takes time and patience.
A Player is Making me Feel Uncomfortable
Have you ever been made fun of in vmk for doing something out of the ordinary? Is someone constantly teasing and picking on you for no apparent reason on your behalf? Here is where you need to take charge and do the right thing. Using this feature, you can report and send in detailed information on the player(s) who might be bothering, teasing, or picking on you. It’s a hassle and un-necessary in such a magical world to have to be picked on, but always remember, if you see someone breaking the VMK values or teasing and bothering you, don’t take the long time getting to the contact us. Jump right into the HELP option on your VMK toolbar, found on the bottom part of your VMK screen once you are signed and logged in completely. Send in the required information through that first. Then use the contact us to get more precise and in depth information on the trouble making player.
I Want to Give Feedback on Something in VMK
VMK is full of things such as events and specials. Do you have something to say? Here is where to do it. Did you maybe like a big event that went on, or maybe have some suggestions? Here’s where it goes! VMK needs your help to make it a better place. Maybe you have an idea you want to send into to vmk? VMK is full of things actually sent in by players, which is then brought to life by the VMK team, but they need your imaginations first, so by using this option, you’re always helping the VMK community.
Push’s Trash Trivia
Have you checked out the new section in the newsletter titled Push’s Trash Trivia? It’s filled with questions that really test your brain, and lots of the questions cannot be found by using a search web browser. Do you know the answer to one of Push’s difficult questions? Here is where to send in your answer for an amazing pin, which is up for grab’s each week. Each week, three players will receive a prize if they sent in the correct answer to the previous week’s question. Here, in this section of the contact us, you can send in your answer. When sending in your answer, make sure your capitalization and spelling is completely correct. Only precise answers will be accepted and entered in the major drawing for the prize.
Dear Yeti…
Yes, are favorite furry and ferocious friend the Yeti has scored himself a special section in the newsletter. Have you ever noticed in VMK that he gives out great advice and lots of information pertaining to the virtual magic kingdom and Disney parks? Do you have something to ask the Yeti, pertaining about Disney parks, maybe a special event? Here’s where the Yeti can answer your questions. Simply send in your letter to the Yeti. You never know, he may be answering your question in the VMK weekly newsletter. He’s updated on most occasions every two weeks, so be on the lookout. He really likes hearing from the virtual magic kingdom community.
None of the Above
Of course, VMK cannot create a section for every small matter that pertains and involves the virtual magic kingdom. Do you have something to say that fit’s no where else? Well, of course, here is where it goes.
E-Mail Address
In many of these sections, you will need your e-mail address. The reason: VMK needs to reply to your questions, concerns, or other issues you sent in. Remember, if you’re under the age of 13, you should be using your parent/guardian’s e-mail address, for safety precautions and reasons.
G-Rated Information
VMK is a G-Rated site, meaning, VMK pertains to all ages. By using the contact us, you have been given the privilege to send in your thoughts, compliments, complaints, or issues. VMK gets lots of junk messages and it really blocks up and slows down their systems. Sending in matters such as this just make our VMK staff’s jobs much harder. Remember to keep all matters you send in G-Rated, so everyone is safe.
Other Contact Us Uses
VMK runs many special events that involve single work, teamwork, or the use of credits. By using the contact us during these special occasions, it makes VMK staff’s jobs easier when trying to sort these things out. In occasions for special events, new options will appear in the contact us drop down menu. Here are a few examples:
- Give-A-Gift 2005
- Expedition Everest Ream Ride Competition
- Waterslide Team Ride Competition
- Space Race Single Ride Competition
- Give-A-Gift 2006
Each of these where issues that involved special events, and needed the use of another section to be added. Make sure to check the newsletter every week for more information on these possible entries in the contact us. Most of the time, these specials are only temporary, so in a few weeks or so, they will disappear from the contact us.
Created by AwesomeTom for the Holiday Contribution Contest.