Installing Toontown

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Installing Toontown

This guide shows you how to install Toontown and run it for the first time. When you're done with this guide, you should:

TT Start bullet Have Toontown installed on a capable PC
TT Start bullet Have signed up as a free user

Compatibility Checking

The first thing you should do before signing up is to make sure your computer is compatible with Toontown. Quoting Disney's website, Disney recommends a computer with the following specifications as a minimum:

TT Start bullet Microsoft Windows 2000, XP, Vista, or 7
TT Start bullet Pentium III 750 MHz CPU (or faster)
TT Start bullet 256MB RAM (memory)
TT Start bullet 400MB free space on your "\Program Files" hard drive (most likely C:\)
TT Start bullet 32 MB 3D video card
TT Start bullet A 56K modem, or a faster Internet connection
TT Start bullet Microsoft DirectX 9.0c (or newer)
TT Start bullet Microsoft Internet Explorer v. 6.0 or newer
TT Start bullet Firefox v. 3 (or newer)

Toontown does not 'run' on Linux at the moment. Windows 95 and older is not compatible with Toontown.

The Toontown installer will check to make sure your PC meets the requirements automatically, so you don't really have to worry about that. However, if you must get the information manually, if running a PC, click on the start button, and choose "Run". Type in "DXDiag" and press 'Enter'. You should be able to get your processor speed, memory amount, video card type and memory, and other fancy stuff.

To find out how much free space your hard disk has and what version of Internet Explorer you're running, however, you'll need to take a different route. Go to Start > Programs > Accessories > System Tools and click on System Information. You should be able to take note of your Internet Explorer version and free disk space there.

Installing Toontown (Window 2000, XP, Vista, 7)

Okay, now we're ready to install Toontown into the PC. Log on as a power user if you're on 2000/XP, fire up Internet Explorer, and head over to . Click on the big red "Play Now" button, and you'll be shown some Terms of Agreement. You should read it, or ask a parent for help. Afterwards, click "I Agree", and in the next window, click "Next". You'll be asked to download a plug-in to test the system. Click "Yes", and your system will be tested. Note that while the test is going on, your PC's screen might flicker and/or the PC might appear to freeze up. If it does freeze up, don't panic! It's normal, and the PC should unfreeze shortly. Once the PC regains it's sanity, you'll be brought to a page asking you to create your account. Fill in the fields, and click "Next". You'll then be asked for an E-Mail address and an E-Mail Confirmation. Enter your e-mail address into both fields. You may uncheck the little check box at the bottom if you do not wish to receive any "Sellbot" e-mail from Disney. Click next and you'll be prompted to download another ActiveX plug-in. Click "yes", and this plug-in will install Toontown onto your PC. The installation will take anywhere from 5 minutes to a few hours, but you don't need to wait for the whole game to finish downloading before you can play. You should be able to get started once a window pops up and you see 6 empty boxes. Now, the real fun begins.

Installing the Toontown Launcher

If you are using Vista, Toontown will not be able to install under default settings because IE's Protected Mode will not allow it. This also works for those who do not wish to use IE. Navigate any browser to and click on the Download button. After the download is complete, run the downloaded file. Vista will prompt for administrative permission, grant it (the installer will shut down otherwise). There are no choices to make to install the game, simply click Accept after looking through the License Agreement and the game will install itself. Account registration is still required on the website, so follow the previous set of instructions to set up an account. Upon logging in, the game will fetch the bare files needed to start up, which can take time depending on your connection speed. After this, the game will start and the fun begins.

Mac Minimum Requirements

Quoting Disney's Website, Disney recommends a computer with the following specifications as a minimum:

TT Start bullet OS X 10.4.6 (Tiger) or newer
TT Start bullet PowerPC 450 MHz or any Mac with an Intel processor
TT Start bullet 256 MB of RAM (memory)
TT Start bullet 600MB free space on your hard drive
TT Start bullet A 32 MB 3D video card
TT Start bullet A 56K modem, or a faster Internet connection
TT Start bullet Safari v. 3.0 (or newer)
TT Start bullet Firefox v. 3 (or newer)

Installing Toontown on a Mac

To install Toontown in OS X, please follow all of the instructions below:

  • At the Toontown web site, click the red "Play Now" button.
  • Log into your Toontown account with your user name and password.
  • On the page that says "Install Toontown," click "Next".
  • In the dialog box that appears, click "Continue" and follow the directions in the dialog boxes to finish installing.

NOTE: If Safari's option to open "safe" files after download is disabled, you will need to manually open the "toontownplugin.dmg" file by locating it on the Desktop and double-clicking it. After you double-click "toontownplugin.dmg," a window will open and you'll see a filed named "toontownbundlemanagerpkg.pkg." Double-click this file and follow the directions in the dialog boxes to finish installing.

Make sure you're running ToontownLauncher from OUTSIDE the ToontownLauncher disk image (what you downloaded). That means you need to copy the ToontownLauncher icon somewhere like your Applications folder. If you don't do this then the game may not work.


Disney's Toontown FAQs is an excellent place to get help on getting Toontown to run smoothly on your PC. To get to the FAQs, click here. Alternatively, drop by the Toontowncentral live chat, where the operators are always glad to help you get Toontown up and running smoothly.