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Pixie Hollow Parental Controls, Game and Chat Policies

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Learn All About Pixie Hollow's Game and Chat Policies

The Pixie Hollow Code of Conduct

1. Always be kind and respect other Fairies. The Never Council does not tolerate any swearing, cheating, bullying, or any kind of mean behavior. Any Fairy who does not follow these rules while playing will be dealt with appropriately.

2. Never reveal any of your real world personal information. The best way to make sure you stay safe online is to NEVER share your real name, phone number, home address, e-mail, social networking site information, or pictures of yourself with ANYONE. Also never exchange account information such as your member name or password with anyone under any circumstances.

3. Chat nicely with other Fairies. The Never Council will not permit talk about drugs, sex, race, or topics that may disturb other Fairies. Any Fairy who does not respect the peace of Pixie Hollow will be asked to leave the game.

4. No cheating. Any use of third party programs is not allowed. Fairies who use any third party programs while playing risk being permanently banned form the game.

What chat options do I have in Pixie Hollow? How do I use them?

SpeedChat
  • This is open to all Fairies. Chat away!
  • SpeedChat uses a set list of words and phrases that Fairies select from a drop down menu.
  • To use SpeedChat phrases: Click on the Lightning Bolt icon to the left of the keyboard chat interface at the bottom of your screen, then click on the message you want from the SpeedChat drop-down menus. Every Fairy in the area will hear what you have to say unless you are chatting in Whisper mode.

SpeedChat Plus

  • This is open to all Fairies, but it can be turned off using Disney's Parental Control feature.
  • SpeedChat Plus is a keyboard chat system the uses a dictionary of Fairy-friendly words.
  • This chat setting lets Fairies chat with each other by typing words that are in the game's SpeedChat Plus dictionary. If you type in a word that is not in the dictionary, the word will flash in red and you'll have to change it before you can send your message.
  • This chat is filtered and moderated. Fairies can alert the Never Council of any bad behavior.

Open Chat

  • This chat option is not currently offered in Pixie Hollow, but is available in other Disney Online products.

Can I suggest words to add to the chat dictionary?

Of course! You can suggest a new word to us using the Contact Us form.

What is Whisper Mode? How do I use it?

Usually all Fairies in the meadow can see your messages. Whisper mode allows your Fairy to speak directly with another Fairy - other Fairies will not see the conversation. Click on the Whisper icon to the left of the chat bar to change it to the green whisper mode, choose the Fairy you want to whisper to, and send your message. Instead of a chat bubble appearing over your Fairy's head, your whisper pal will see your message in the whisper log on the left side of their screen.
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