Pixie Hollow Clickables

Getting Started

1. What's a Clickables?™

Clickables is a new technology that allows toys to connect to PixieHollow.com. A Clickables sensor allows information to be exchanged when connected to another.

2. How do I start using my Clickables toy?

In your internet browser, enter the following address: http://www.pixiehollow.go.com/clickables.html and click on the Get Started button. Follow the setup instructions to install the application. If clicking the link does not work, copy and paste it into your web browser. PLEASE DO NOT PLUG IN YOUR TOY UNTIL YOU HAVE DOWNLOADED AND INSTALLED THE APPLICATION TO YOUR DESKTOP.

3. What are the minimum system requirements for the Clickables Application?

• Windows Vista/XP/2000 operating system
• ''800 MHz processor (1.4 GHz recommended)
• 256 MB RAM (512 MB recommended)
• 100 MB free hard disk space
• USB port
• Keyboard and mouse
• Broadband Internet connection (350K or faster)

PLEASE NOTE- CLICKABLES CURRENTLY IS NOT MAC COMPATIBLE.

4. Do I need a Disney account?

''Yes. You need a Disney account. You can log in using your Account ID and Password you created on any of the Disney family of sites. If you do not have an account, go to http://www.pixiehollow.go.com and sign up for one. It's free.

5. Can I use my Pirates Online or Toontown account?

Yes, you can log in using your Pirates Online or Toontown account, but if it's the first time you log into Pixie Hollow, you will need to create a Fairy first.

6. Do I need a paid subscription to www.PixieHollow.go.com to use Clickables toys?

No. You can access all the toys online content without a subscription.

7. Once I set up my Clickables toy, can I change the Disney account it works with?

No, once you assigned your Disney account ID to the toy, you cannot change it. But, you can change the Fairy you assign to your Clickables as often as you'd like.

8. What happens if I plug in multiple Clickables items such as a Clickables Fairy Friendship Bracelet and a Jewelry Box at the same time?

Each toy that is connected to the computer will show up on the screen and then you can select which Clickables toy you want to play with first. However a faster online experience, it's preferable to only plug in one toy at a time.

9. Who do I contact if I have trouble with my toy or the program?

''Please contact us by email at [email protected] or by phone at 1-866-749-2580 during the hours of 10am-7pm PST (Monday to Friday) and 9am-1pm (Saturday to Sunday).